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Terms & Conditions

Terms & Conditions

25% off women’s and men's full priced knitwear, jackets, coats and boots

25% off women’s and men’s full priced knitwear, jackets, coats and boots is available at Trenery stores in Australia, New Zealand and online at trenery.com.au and on Trenery Merchandise in David Jones stores and on davidjones.com.au from Tuesday 25 June 2019 for a limited time only. The offer is not available at Country Road Outlet stores and outlet.countryroad.com.au. The 25% off will be applied in store and online to the ticketed price at checkout. Due to the high volume of demand, Trenery cannot guarantee the availability of stock during the offer period. The offer is not redeemable for cash and cannot be used to purchase gift cards. The offer cannot be redeemed against a prior purchase or an existing or new lay-by. The offer is subject to our General Terms and Conditions and Delivery, Returns, Loyalty Program and Privacy policies, which are available at trenery.com.au. The offer is not available in conjunction with any other offer unless otherwise stated. Offer excludes sale items. Applicable refunds or credit notes provided will only reflect the purchase price of the item as displayed on the receipt, rather than the original ticket price. For any queries regarding this promotion call 1800 316 681 (AUS), 0800 300 045 (NZ) or contact us via email.

20% Off Sale Items

The further 20% off sale items offer is available from Tuesday 11 June 2019 for a limited time only, while stocks last. The offer is available on sale Trenery merchandise only. The offer may be redeemed multiple times during the offer period. The 20% off offer will be applied to the ticketed price at checkout in store and online. The offer is available at Trenery stores in Australia and New Zealand and online at trenery.com.au and on Trenery Merchandise in David Jones stores online at davidjones.com.au. The offer is not available at Country Road Outlet stores and outlet.countryroad.com.au. Due to the high volume of demand, Trenery cannot guarantee the availability of stock during offer period. The offer is not redeemable for cash and cannot be used to purchase gift cards. The offer cannot be redeemed against a prior purchase or an existing or new lay-by. The offer is subject to our General Terms and Conditions, Delivery, Returns, Loyalty Program and Privacy Policies which are available online at trenery.com.au. The offer is not available in conjunction with any other offer unless otherwise stated. No phone orders will be taken during this period. Applicable refunds or credit notes provided will only reflect the purchase price of the item as displayed on the receipt, rather than the original ticket price. For any queries regarding this promotion call 1800 316 681 (AUS) 0800 300 045 (NZ) or contact us via email.

END OF SEASON SALE - UP TO 50% OFF SELECTED STYLES

Up to 50% off is available on selected Trenery merchandise from 4pm AEST Monday 27 May 2018 for a limited time only, while stocks last. The offer is available at Trenery stores in Australia and New Zealand and online at trenery.com.au and on Trenery Merchandise in David Jones stores and on davidjones.com.au. The offer is not available at Country Road Outlet stores and outlet.countryroad.com.au. Prices are as marked in store and online. Due to the high volume of demand, Trenery cannot guarantee the availability of stock during the offer period. The offer is not redeemable for cash and cannot be used to purchase gift cards. The offer cannot be redeemed against a prior purchase or an existing or new lay-by. The offer is subject to our General Terms and Conditions and Delivery, Returns, Loyalty Program and Privacy policies, which are available at trenery.com.au The offer is not available in conjunction with any other offer unless otherwise stated. Applicable refunds or credit notes provided will only reflect the purchase price of the item as displayed on the receipt, rather than the original ticket price. For any queries regarding this promotion call 1800 316 681 (AUS), 0800 300 045 (NZ) or contact us via email.

RECEIVE ONE COMPLIMENTARY TRENERY LEATHER CARE GIFT - AUSTRALIA ONLY

Receive one complimentary Trenery leather care gift (60209065 TR Water & Stain Protector or 60209066 TR Suede Brush), when you purchase any full priced Trenery leather accessories. The offer is limited to one leather gift per transaction. The offer is only available in-store at Trenery stores in Australia from Thursday 28 March 2019 for a limited time only, while stocks last. The offer is not available at trenery.com.au, David Jones stores and davidjones.com.au. For any queries regarding this promotion call 1800 801 911 (AUS) or 0800 105 655 (NZ) or contact us via email.

SPEND $200 IN STORE AND RECEIVE A COMPLIMENTARY TRENERY REUSABLE BAG

Receive a complimentary Trenery reusable bag (style code: 60226567) when you spend AU/NZ$200.00 or more on Trenery merchandise in store from Tuesday 19 March. Total purchase price must equal $200.00 or more (before rewards) including any applicable discounts. For example, a customer may use their member rewards towards the total sale price of $200 or more. The offer is limited to one per person. The offer is not available online. The offer is available in-store only at Trenery stores in Australia and New Zealand for a limited time only, while stocks last. To be eligible to receive a complimentary reusable bag (valued at AU$29.95/NZ$34.90), $200.00 or more must be spent on Trenery merchandise by the same customer in the same transaction. The offer is not available online. For any queries regarding this promotion call 1800 316 681 (AUS), 0800 300 045 (NZ) or contact us via email.

STYLE GUIDE

The offer is exclusively available to the original recipient of the email and is not transferable. The percentage discount is applied against the marked price (excluding delivery costs) and is valid only on the styles featured in the email. To redeem the offer in store the Cardholder must present the email along with their Cardholder Program Card. If a Cardholder Program Card cannot be presented at the time of redemption, then the customer must present another form of identification displaying name and address. To redeem online the Cardholder must sign in to their Cardholder account and apply the offer at Checkout. The offer is not redeemable for cash and cannot be used to purchase gift cards. The offer cannot be redeemed against a prior purchase or an existing or new lay-by. The offer is not available in conjunction with any other offers. The offer is not available to Country Road or Trenery employees. The offer commences from the date this email is sent and strictly expires on the date stated in the email. The offer may be redeemed at Trenery stores in Australia and New Zealand, Country Road Melbourne Central, Country Road Mosman and online at trenery.com.au and m.trenery.com.au. The offer cannot be redeemed at David Jones stores stocking Trenery. The offer excludes Country Road Outlet stores and outlet.countryroad.com.au. For any queries regarding this promotion call 1800 801 911 (Australia) or 0800 105 655 (New Zealand).

International returns or exchanges must be made through our Customer Service Team. Please Contact Us so that we may assist you.