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  1. Sample Cardholder card

    Your card number can be found on the back of your membership card. If your card number begins with CR0, please drop the CR from the beginning of your card number and ensure you include the number '0' and not the letter 'O'.

    Postcode Tips
    If our website does not recognise your current postcode as your password, our system may still recognise your previous postcode. Please contact customer service if you are still experiencing difficulty logging in.
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    Terms & Conditions

    Take A Further 25% Off Sale

    The Take a Further 25% off sale is available on all Trenery sale merchandise at Trenery stores in Australia and New Zealand, Country Road Mosman and online at trenery.com.au and on Trenery Merchandise in David Jones stores and on davidjones.com.au from Monday 19 March 2018 for a limited time only, while stocks last. The offer is not available at Country Road Outlet stores and outlet.countryroad.com.au. The further 25% off sale will be applied at checkout in store and online. Due to the high volume of demand, Trenery cannot guarantee the availability of stock during the offer period. The offer is not redeemable for cash and cannot be used to purchase gift cards. The offer cannot be redeemed against a prior purchase or an existing or new lay-by. The offer is subject to our General Terms and Conditions and Delivery, Returns, Loyalty Program and Privacy policies, which are available at trenery.com.au The offer is not available in conjunction with any other offer unless otherwise stated. Applicable refunds or credit notes provided will only reflect the purchase price of the item as displayed on the receipt, rather than the original ticket price. The Click & Collect and Our Store to Your Door services will not be available. For any queries regarding this promotion call 1800 316 681 (AUS), 0800 300 045 (NZ) or contact us via email.

    Mid Season Sale - Up to 50% Off Selected Styles

    Up to 50% off is available on selected Trenery merchandise from Wednesday 7 March 2018 for a limited time only, while stocks last. The offer is available at Trenery stores in Australia and New Zealand, Country Road Mosman and online at trenery.com.au and on Trenery Merchandise in David Jones stores and on davidjones.com.au. The offer is not available at Country Road Outlet stores and outlet.countryroad.com.au. Prices are as marked in store and online. Due to the high volume of demand, Trenery cannot guarantee the availability of stock during the offer period. The offer is not redeemable for cash and cannot be used to purchase gift cards. The offer cannot be redeemed against a prior purchase or an existing or new lay-by. The offer is subject to our General Terms and Conditions and Delivery, Returns, Loyalty Program and Privacy policies, which are available at trenery.com.au The offer is not available in conjunction with any other offer unless otherwise stated. Applicable refunds or credit notes provided will only reflect the purchase price of the item as displayed on the receipt, rather than the original ticket price. The Click & Collect and Our Store to Your Door services will not be available. For any queries regarding this promotion call 1800 316 681 (AUS), 0800 300 045 (NZ) or contact us via email.

    STYLE GUIDE

    The offer is exclusively available to the original recipient of the email and is not transferable. The percentage discount is applied against the marked price (excluding delivery costs) and is valid only on the styles featured in the email. To redeem the offer in store the Cardholder must present the email along with their Cardholder Program Card. If a Cardholder Program Card cannot be presented at the time of redemption, then the customer must present another form of identification displaying name and address. To redeem online the Cardholder must sign in to their Cardholder account and apply the offer at Checkout. The offer is not redeemable for cash and cannot be used to purchase gift cards. The offer cannot be redeemed against a prior purchase or an existing or new lay-by. The offer is not available in conjunction with any other offers. The offer is not available to Country Road or Trenery employees. The offer commences from the date this email is sent and strictly expires on the date stated in the email. The offer may be redeemed at Trenery stores in Australia and New Zealand, Country Road Melbourne Central, Country Road Mosman and online at trenery.com.au and m.trenery.com.au. The offer cannot be redeemed at David Jones stores stocking Trenery. The offer excludes Country Road Outlet stores and outlet.countryroad.com.au. For any queries regarding this promotion call 1800 801 911 (Australia) or 0800 105 655 (New Zealand).

    International returns or exchanges must be made through our Customer Service Team. Please Contact Us so that we may assist you.

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